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Sunday 23rd of February 2020


Childline India


Asia, India

TypeCountry of originConstitution

Foundation India1996


Minors, Protection, Security, Services


CHILDLINE is a platform bringing together the Ministry for Women & Child Development (GOI), working in Partnership with State Governments, NGOs, International Organizations, the Corporate Sector, Concerned Individuals and Children.

CHILDLINE is the crucial link between children in need of care and protection and the available services. For children with different needs, who call in anytime, anywhere, and for anything, we act as a one-point contact which facilitates instant access to support, advice, active intervention or just a listening ear. We connect children in emergency on one end of the phone line to a well connected network of services.

Services that already exist. No new shelter, no new hospital, no new infrastructure was to be built. What was needed and obtained was, the effective use of resources provided by organisations working with children.

We at CHILDLINE believe that for a helpline to be successful and effective in reaching out to the millions of children deprived of their childhood, we need to work in a partnership framework.


CHILDLINE stands for a friendly 'didi' or a sympathetic 'bhaiya' who is always there for vulnerable children 24 hours of the day, 365 days of the year.

A phone number that spells hope for millions of children across India, CHILDLINE is India's first 24-hour, free, emergency phone service for children in need of aid and assistance. Whether you are a concerned adult or a child, you can dial 1098, the toll free number to access our services. We not only respond to the emergency needs of children but also link them to services for their long-term care and rehabilitation. We have, till date, reached out to over three million children across the nation through such calls.

Contact details

CHILDLINE India Foundation 406, Sumer Kendra, 4th floor, P. B. Marg, Worli, Mumbai 400 018, Maharashtra, 400 018, India
Telephone: 022-2495 2610 - Fax: 022-2490 3509


  • International Juvenile Justice Observatory (IJJO). Belgian Public Utility Foundation

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  • Head Office: Rue Mercelis, nº 50. 1050. Brussels. Belgium

    Phone: 00 32 262 988 90. Fax: 00 32 262 988 99. oijj@oijj.org

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